FAQs
Browse our most common questions to learn more about SQD Surfaces and how we help developers, contractors, and operators get reliable, construction ready tile and flooring materials for projects nationwide.
What is SQD Surfaces?
What types of wood flooring products does SQD Surfaces offer?
We provide a broad selection of hardwood flooring, including solid wood, engineered wood, wide plank, and specialty finishes. Visit our product page, contact us, or stop by a showroom to explore our offerings.
Are SQD Surfaces floors sustainable?
Yes. We support sustainability initiatives such as Sustainable Harvest International and American Forests. We also hold FSC Chain-of-Custody Certification and promote responsible flooring practices.
Can I see samples of the flooring products before making a purchase?
Yes, samples are available. Contact us to request one and experience the texture, color, and quality of our flooring options in person.
What finishes are available on your flooring?
Our products are available in a variety of finishes, such as matte, satin, brushed, oiled, and smoked. Each option is designed to enhance both performance and visual appeal.
Are your floors compatible with radiant heating systems?
Many of our engineered flooring options are suitable for use with radiant heating. Please speak with our team to confirm compatibility for your project.
Can I order a custom flooring design or finish?
Yes. We offer custom stains, colors, plank widths, and installation patterns including herringbone and chevron. Customization allows you to match your floor to your design vision.
How can I purchase SQD Surfaces products?
Products can be purchased directly through us or via our network of authorized dealers. Contact us to find the best option for your location.
What is the typical lead time for delivery?
In-stock items typically ship within 5 to 10 business days. Custom orders may take between 4 and 8 weeks, depending on specifications.
Do you ship nationally or internationally?
Yes, we ship throughout the United States and can coordinate international deliveries. Contact our logistics team for timelines and rates.
Do you offer installation services?
We do not provide in-house installation, but we can recommend experienced professionals who are familiar with our flooring products.
How do I care for my floors?
We provide detailed care and maintenance guidelines on our resources page to help your floors stay beautiful for years to come.
What is the difference between solid and engineered hardwood flooring?
Solid wood is made from a single piece of hardwood. Engineered flooring has a hardwood veneer over a plywood base, offering better resistance to moisture and temperature changes.
Can your floors be refinished in the future?
Yes, many of our flooring options can be sanded and refinished. Engineered floors with thicker wear layers are also suitable for refinishing.
Can I schedule a design consultation?
Yes. Our experts are available for private consultations either in our showrooms or virtually to help you choose the best flooring for your project.
Do you provide samples for design presentations?
Yes. We provide sample kits to design professionals for use in client presentations and project planning.
Where are your showrooms located?
Our flagship 7,000-square-foot showroom is in New York City’s D and D Building. Additional showrooms are located in Boston, Miami, and Dallas. Visit our contact page for more information.
How can I contact SQD Surfaces for more information or support?
You can call us at 646.770.5120 or visit any of our showrooms. Alternatively, you may contact us through the website for personalized assistance.
What is Imagine IT (Roomvo)?
Imagine IT is a web-based tool that helps you preview different flooring styles, colors, and textures in your own space using a photo. It allows you to visualize your design before committing.
Do you have an online inspiration gallery?
Yes. Our gallery showcases completed projects featuring our flooring products. Browse the gallery to explore styles and get design inspiration.
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Contact us today for product inquiries, pricing, design assistance, or support.